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Get in Touch

Have a question, partnership idea, or just want to say hi? We'd love to hear from you.

Let's Connect

Whether you're a seller looking for support, a potential partner, or someone interested in joining our team — we're here and happy to chat.

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Email Us

hello@rustandlily.store

We reply within 24 hours

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Live Chat

Available on your dashboard

Mon-Fri, 9 AM - 8 PM IST

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Office

Rust & Lily HQ, Koramangala

Bangalore, India - 560034

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Partnerships

partners@rustandlily.store

For integrations & collaborations

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❓ FAQ

Frequently Asked Questions

Quick answers to common questions. Can't find what you're looking for? Email us!

How do I get started with Rust & Lily?
Simply click "Open Your Store" and sign up with your email. You can start with our free plan and upgrade anytime. The setup takes less than 5 minutes!
Can I use my own custom domain?
Yes! All paid plans support custom domains with free SSL certificates. You can connect your existing domain or purchase a new one through our platform.
What payment methods do you support?
We support all major Indian payment methods including UPI, Credit/Debit Cards, Net Banking, Wallets (Paytm, PhonePe), and Cash on Delivery.
Is there a transaction fee on sales?
No! Unlike other platforms, we don't charge any transaction fees on your sales. You only pay the payment gateway charges (typically 2% for Razorpay).
Can I migrate from another platform?
Absolutely! We offer free migration assistance from Shopify, WooCommerce, Wix, and other platforms. Our team will help transfer your products, orders, and customer data.
Do you offer white-label solutions?
Yes, our Professional and Enterprise plans include full white-label branding. Your customers will never see the Rust & Lily name — it's completely your brand.